Contract for the supply and installation of maintenance management software to the infrastructure department of the International Iberian Nanotechnology Laboratory

INL, International Iberian Nanotechnology Laboratory

THE SUBJECT MATTER OF THIS CONTRACT IS THE SUPPLY AND INSTALLATION OF MAINTENANCE MANAGEMENT SOFTWARE TO THE INFRASTRUCTURE DEPARTMENT OF THE INTERNATIONAL IBERIAN NANOTECHNOLOGY LABORATORY
Maintenance Management Software as follows:
a) Maintenance resource register:
- Equipment: the system must be able to set up the equipment on a hierarchy basis, with at least the following hierarchies: system; equipment; sub system; component.
- Registration: registration must support at least the following characteristics: serial number; supplier; associated spare pieces/maintenance stock; INL and/or contracted service; related documentation (manuals, drawings, preventive maintenance plans and inspections); others.
b) Management and type of maintenance interventions:
- Emergency Maintenance (Type 1): the system must support the following routine: the user activates the emergency maintenance directly with the maintenance officer, in person, by phone or email; after the work concluded, the maintenance officer describes the occurrence in appropriate form; ability to attach documents; the form will be available online.
- Corrective Maintenance (Type 2): the system must support this routine: the user activates the corrective maintenance online or through the back office or administrative support; the administrative support will consider the request validity and, if valid, classifies and schedules the activity by opening a work instruction taking into account the problem severity/urgency; after the work concluded the responsible will close the ticket.
- Preventive Maintenance (Type 3): the system must support preventive maintenance plans; the system must issue a weekly tasks plan 30 days in advance (this plan shall include working time/men, tools, pieces, etc.); starting from this plan, those responsible will schedule the weekly activities by allocating resources through computerized form; control of preventive maintenance tasks will be made by inserting the data on the system that should actualize directly the data and reprogram tasks.
- Predictive Maintenance (Type 4): the system must support an inspections plan issued monthly; starting from this plan the system receives the status of critical variables, stores the information, and keep it available for analyses; form the data analyses the responsible will open a work instruction to a corrective intervention.
- Reliability: the system should have a module for integration of empirical data and propose models of statistical distribution capable of modelling the data and calculate the MTBF and MTTR distributions.
- Programs of life expectancy and/or Retrofitting: the system should have a module to insert and track historical data of programs of life expectancy and modernization.
- Interventions control: the system should be able of sending reports containing, at least, instantaneous and accumulated storage of indicators such as: minutes of stationary equipment by maintenance type; Labor allocation (team work or individual); equipment under intervention; percentage of interventions; equipment history; stock control; calculating the maintenance efficiency; maintenance costs by Cost Center (working time/men and pieces); maintenance costs by building area; others.
c) Maintenance or work requests: the system should be able to manage maintenance or work (installations) requests with pre-approval; the request must be made on a platform with a reference number and sent directly to approval; after decision (approved or disapproved) the system should give a status indication of the request; the system must send notification emails of the request; this information flow should be recorded in a database and it should be able to issue reports.
d) Database: the system must include a solid database with standard equipment for buildings and industrial maintenance.
e) Language: the system language should be Portuguese with the possibility of an option to change to English.
f) License: the system should be delivered with an indefinite license for five (minimum) concurrent accesses; indefinite licenses for maintenance requests on the web page, unlimited access.
g) Assistance: technical assistance and possible post-implementation work up to 40 hours; technical assistance with an allocated manager 8 hours/seven days per week.

O prazo para a recepção das propostas era 2013-08-08. O concurso foi publicado em 2013-07-09.

Os seguintes fornecedores são mencionados nas decisões de adjudicação ou noutros documentos de contratação:

• • Navaltik Management - Organização da Manutenção Lda

• • INL, International Iberian Nanotechnology Laboratory

• • Pacote de software para transacções comerciais e pessoais › Pacote de software e séries de pacotes de software para gestão de instalações

• • Norte › Cávado